Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Sewer
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This happens when your p-traps (any drain in a sink, tub, shower or floor drain) dry out. Pour a few gallons of water with some bleach into the drains to fill the p-traps. This will prevent the sewer gas from escaping.Sewer
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Please call us (847)362-3434 between 7:00 am – 3:30 pm Monday – Friday and we will check the sanitary main for back-ups before you call your plumber. For after hour emergencies call the Police Dispatch 847-362-8310 and the Police will contact Public Works personnel. Though back-ups in the village main are rare, its better we check first. Normally if your sewer only backs-up when you use the shower or do laundry the problem is in your service. We can let you know when we check the sanitary main for blockages.Sewer
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By ordinance, if the blockage is in your service the owner is responsible for repair/maintenance of the service even if it is in the street.Sewer
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Please check the phone book, talk to your friends or neighbors or contact the Better Business Bureau.Sewer