Frequently Asked Questions

For repair of existing signs please call (847) 362-3434 between 7:00 am – 3:30 pm Monday – Friday. If you would like to have additional signs or signs changed please send a letter or email explaining the need for the signs to John M. Heinz, Director of Public Works. Requests for new signs need the approval of the department heads and Village Administrator. The Director of Public Works or Public Works staff will facilitate the process.

The Public Works Department strives to sweep the streets monthly when temperatures are above freezing and the roads are dry. In the fall it takes longer to do all the sections due to the volume of leaves.

If the Public Works Department damages a mailbox or mailbox post that was originally installed properly according to Village and US Post Office specifications, the mailbox and/or all damaged parts will be replaced/reimbursed up to $50.00. Replacement will be done using like materials when possible. If complete replacement is necessary, a standard rural type mailbox and post assembly will be installed by Village staff per US Postal Service regulations. Property owners desiring a non-standard mailbox may purchase and install the box and/or post of their choice.