Who will bill me for service?
Groot will bill you monthly for garbage and recycling services. Your bill will NOT include any additional fees or taxes from the Village of Libertyville.

Show All Answers

1. What is a franchise?
2. When would the proposed franchise begin?
3. What is the term of the proposed franchise?
4. Who is included in the proposed franchise?
5. What services are included in the proposed franchise?
6. Is recyling included in the cost?
7. Why should I recycle?
8. How will I know what size containers and service I need?
9. Can I select my container size and pick up frequency?
10. What are the rates for garbage and recycling service under the proposed franchise?
11. Will I save money?
12. What if my current rates are lower than the proposed franchise rates?
13. Will I still have a service contract?
14. Who will bill me for service?
15. What are the billing terms?
16. What if my current contract expires before or after the start of the proposed franchise?
17. What if I currently have a contract with Groot?
18. Will I recieve a new container?
19. Who do I call with service problems?
20. Will the franchise affect the current franchise for residents?
21. What does the Village recieve for the franchise?
22. Who is Groot?